TY - GEN
T1 - How the organizational communication and administrative management is perceived by the workers of a public university
AU - Choque, Marina K.Ore
AU - Edwin C. Delgado, Asto
AU - Riveros, Yvonne J.Pecho
AU - Loza, Giuliana E.Soto
AU - Cordero Tataje, Edwin M.
N1 - Publisher Copyright:
© 2021 ACM.
PY - 2021/6/4
Y1 - 2021/6/4
N2 - The present research deals with the theme of administrative workers from a public University during 2019, the aim was to determine how the organizational communication and administrative management is perceived by administrative workers of the San Luis Gonzaga National University of Ica, during the year 2019. The study was carried out considering a sample of 114 administrative servants, the type of research was basic descriptive and with a correlational level, the study designed was non-experimental and cross-sectional, using a hypothetical deductive method. The technique used was the survey and as an instrument a questionnaire. IT could be determined that there is a direct relationship between the organizational communication and the administrative management which is perceived by the workers of the San Luis Gonzaga National University, obtaining information on a perception of efficiency in administrative management of .57.75% and a perception efficiency in organizational communication of 73.99%. Considering organizational communication, it is important to express that the most important way of communication is the horizontal communication 82.07%, followed by ascending communication and finally descending communication 64.91%. In relation to administrative management, it is concluded that administrative workers consider efficient knowledge about planning 60.09%; about Organization 61.93%; on Management 46.68%, and on control 51.23%.
AB - The present research deals with the theme of administrative workers from a public University during 2019, the aim was to determine how the organizational communication and administrative management is perceived by administrative workers of the San Luis Gonzaga National University of Ica, during the year 2019. The study was carried out considering a sample of 114 administrative servants, the type of research was basic descriptive and with a correlational level, the study designed was non-experimental and cross-sectional, using a hypothetical deductive method. The technique used was the survey and as an instrument a questionnaire. IT could be determined that there is a direct relationship between the organizational communication and the administrative management which is perceived by the workers of the San Luis Gonzaga National University, obtaining information on a perception of efficiency in administrative management of .57.75% and a perception efficiency in organizational communication of 73.99%. Considering organizational communication, it is important to express that the most important way of communication is the horizontal communication 82.07%, followed by ascending communication and finally descending communication 64.91%. In relation to administrative management, it is concluded that administrative workers consider efficient knowledge about planning 60.09%; about Organization 61.93%; on Management 46.68%, and on control 51.23%.
KW - Organizational communication
KW - administrative management
KW - ascending communication
KW - descending communication
KW - horizontal communication
UR - https://www.scopus.com/pages/publications/85117413587
U2 - 10.1145/3473141.3473246
DO - 10.1145/3473141.3473246
M3 - Contribución a la conferencia
AN - SCOPUS:85117413587
T3 - ACM International Conference Proceeding Series
SP - 181
EP - 186
BT - ICFET 2021 - Proceedings of 2021 7th International Conference on Frontiers of Educational Technologies
PB - Association for Computing Machinery
T2 - 7th International Conference on Frontiers of Educational Technologies, ICFET 2021
Y2 - 4 June 2021 through 7 June 2021
ER -