IMPORTANCIA DE LA COMUNICACIÓN DIGITAL Y EL CONSUMIDOR PERUANO La comunicación entre empresa y consumidor

Translated title of the contribution: Importance of digital communication and the peruvian consumer. Communication between company and consumer

Flor Lavanda Reyes, Mario Gustavo Reyes Mejía, Rosa Ruiz Reyes, Luis Castillo Samanamud, Julia Luzmila Reyes Ruiz

Research output: Contribution to journalArticlepeer-review

Abstract

Peruvian companies, through digital tools, share their products with consumers. The research pursued the objective of identify how the digital communication of companies influences the purchasing behavior of Peruvian consumers. A virtual survey was applied to a sample of 240 consumers. Significant results: 80% use a social network; 75% look for information on digital platforms and 68% maintain communication through digital media. Conclusions: the digital communication of companies directly influences the purchasing behavior of Peruvian consumers and consumers consider the digital presence of companies to be important.

Translated title of the contributionImportance of digital communication and the peruvian consumer. Communication between company and consumer
Original languageSpanish
JournalVISUAL Review. International Visual Culture Review / Revista Internacional de Cultura
Volume9
Issue numberMonographic
DOIs
StatePublished - 2022

Bibliographical note

Publisher Copyright:
© GKA Ediciones, authors.

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