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How the organizational communication and administrative management is perceived by the workers of a public university

  • San Luis Gonzaga National University (Lca - Perú)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Scopus citations

Abstract

The present research deals with the theme of administrative workers from a public University during 2019, the aim was to determine how the organizational communication and administrative management is perceived by administrative workers of the San Luis Gonzaga National University of Ica, during the year 2019. The study was carried out considering a sample of 114 administrative servants, the type of research was basic descriptive and with a correlational level, the study designed was non-experimental and cross-sectional, using a hypothetical deductive method. The technique used was the survey and as an instrument a questionnaire. IT could be determined that there is a direct relationship between the organizational communication and the administrative management which is perceived by the workers of the San Luis Gonzaga National University, obtaining information on a perception of efficiency in administrative management of .57.75% and a perception efficiency in organizational communication of 73.99%. Considering organizational communication, it is important to express that the most important way of communication is the horizontal communication 82.07%, followed by ascending communication and finally descending communication 64.91%. In relation to administrative management, it is concluded that administrative workers consider efficient knowledge about planning 60.09%; about Organization 61.93%; on Management 46.68%, and on control 51.23%.

Original languageEnglish
Title of host publicationICFET 2021 - Proceedings of 2021 7th International Conference on Frontiers of Educational Technologies
PublisherAssociation for Computing Machinery
Pages181-186
Number of pages6
ISBN (Electronic)9781450389723
DOIs
StatePublished - 4 Jun 2021
Externally publishedYes
Event7th International Conference on Frontiers of Educational Technologies, ICFET 2021 - Virtual, Online, Thailand
Duration: 4 Jun 2021 → 7 Jun 2021

Publication series

NameACM International Conference Proceeding Series

Conference

Conference7th International Conference on Frontiers of Educational Technologies, ICFET 2021
Country/TerritoryThailand
CityVirtual, Online
Period4/06/21 → 7/06/21

Keywords

  • Organizational communication
  • administrative management
  • ascending communication
  • descending communication
  • horizontal communication

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