Inteligencia artificial en la gestión pública en tiempos de Covid-19

Translated title of the contribution: Artificial intelligence in public management in times of Covid-19

Yoni Magali Maita-Cruz, William Sebastián Flores-Sotelo, Yuri Anselmo Maita-Cruz, Juan Carlos Cotrina-Aliaga

Research output: Contribution to journalArticlepeer-review

Abstract

The use of artificial intelligence has surpassed the academic approach, and transcends due to its benefits, which are oriented to the development of public management. This research was carried out with the purpose of analyzing artificial intelligence in public management in times of Covid-19, specifically addressing the relevance of opportunities, impact assessment and the great potential offered by artificial intelligence. The methodology that was used refers to a documentary review in the following scientific bases Scopus, Taylor & Francis, Wos, Ebsco and Scielo, which provides a broad and important overview of artificial intelligence and its impact on public management in times of crisis. pandemic. The results mark certain keys to design policies and strategies for the use of artificial intelligence in different contexts of public management, showing the benefits and challenges. It is concluded that the arrival of technological advances reveals the scope of technology to public management, a diversity of means or instruments for its efficiency and impact put into operation, giving support in the development of control systems that grant legality and generate democratizing processes.

Translated title of the contributionArtificial intelligence in public management in times of Covid-19
Original languageSpanish
Pages (from-to)331-340
Number of pages10
JournalRevista de Ciencias Sociales
Volume28
Issue numberESPECIAL 5
DOIs
StatePublished - 2022
Externally publishedYes

Bibliographical note

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